With over 20 years of experience in robotics, electronics, and drone technology, we embrace every challenge. Our confidence in troubleshooting and repairing your drone is reflected in our straightforward policy:
If we can't fix it, you don't pay!
Providing world-class customer experience and top-notch drone repair services has always been our top priority. Don't let your investment go to waste—take advantage of our FREE diagnostic service. We’ll provide a detailed cost estimate before any work begins. Unlike other repair shops, we won’t charge you if you decide not to proceed with the repair. As fellow pilots, we understand the pain of a bad crash and believe in offering a supportive, no-obligation service.
Why Choose Us to Repair Your Drone?
Claiming DJI Care Refresh?
Making a Warranty or DJI Care Refresh claim? Contact DJI Support to begin!
DJI SupportNot a DJI warranty/Care Refresh claim?
REQUEST REPAIR TICKET
Volatus Drones - Repair Centre Procedure
No appointment necessary, drop-in during business hours.
CURRENT DIAGNOSTIC TURNAROUND TIME = 1 week
1. Drop-Off or Ship Your Equipment
Visit our store to drop off your equipment, or fill the below form for shipping instructions.
Courier pick-up can be arranged within Toronto for an additional fee.
2. Receive a Repair Ticket
Complete the repair form, and our diagnostics process will begin, and you’ll receive a ticket number.
3. Stay Informed
We’ll keep you updated via email on the status of your repair, so you’re always in the loop.
4. Get Your Repair Estimate
Once diagnostics are complete, you’ll receive a detailed estimate outlining the necessary repairs and associated costs.
5. Approve the Repair
Review the estimate at your convenience. You can approve or decline the repair directly through our secure online portal.
6. Repair in Progress
After receiving your approval, our skilled technicians will begin working on your equipment, ensuring the highest quality standards.
7. Pick-Up or Ship-Out
Once your equipment is repaired, we’ll notify you immediately. You can choose to pick it up from our store or have it shipped back to you.
8. Get Back to Flying
With your equipment in top shape, you can return to your important tasks and enjoy seamless drone operation.
We specialize in the DJI Matrice 300/350/30 series, DJI Dock series, Phantom 4 series, Mavic series, Mavic Mini series and DJI FPV drones as they are the most popular drones in the market today. We also provide warranty services for CHASING underwater drones and maintenance services for these DJI /CHASING models.
In Canada, drone pilots are required to keep flight and maintenance records for their drones or RPAS weighing over 250g. We can help you stay compliant with these regulations by ensuring your drone is always in top condition.
Outside the Greater Toronto Area? Please e-mail photos or provide a video link of your issue to: repairs@volatusdrones.ca for a faster diagnosis. We will provide you with instructions on how to package and send in your equipment properly.
Repair Centre Headquarters:
New Address - 15th August Onwards:
6221 Highway 7, Unit #5, Vaughan, Ontario, Canada, L4H 0K8
Issues we commonly service include but are not limited to:
- Periodic Maintenance Checkups on all drones and accessories
- Periodic Maintenance Checkups on all DJI and CHASING products
- Matrice 350/300 Series Repairs
- Matrice 30/30T Series Repairs
- Matrice 200, 210, 210RTK Series Repairs
- DJI Dock 1 and DJI Dock 2
- Agras T50/40/30/10 Inspire 3/2 Repairs
- Matrice 600 / RTK
- Gimbal, Shell, Motor Arm replacement for DJI Mini 2 series, DJI Mini 3 series, DJI Avata and Avata 2, DJI Mavic Pro series, DJI Mavic 2 series, DJI Mavic 3 series, DJI Mavic 3 Enterprise series
- DJI Phantom 4 series shell replacement
- DJI Phantom series compass, calibration, and GPS issues
- All CHASING ROV units
- Handheld gimbal tuning and calibration
- Handheld gimbal balancing
- Handheld gimbal troubleshooting
- Issue diagnosis and preventative maintenance