Shipping Policy

Politique d'expédition - Version canadienne-française

At Volatus Drones (formerly Omniview Tech), we strive to ensure fast, secure, and cost-effective delivery for all our customers—whether you're located in Canada, the United States, or internationally.

Shipping Within Canada

FREE standard courier shipping (Purolator, Canada Post) is available for all Canadian orders over $399, a thank-you for your support and a way for us to keep product prices competitive.
Orders between $199 and $398 will be charged a reduced flat shipping rate of $9.99 to help offset rising logistics costs while maintaining fair pricing.
Orders under $199 will be charged a flat shipping rate of $25 due to increased carrier rates and our efforts to continue providing fast, reliable delivery across Canada.
Drone repair orders qualify for free return shipping on services over $300.

Estimated Delivery Times for DJI Products (subject to availability):

Ontario: 1–2 business days
Quebec: 1–3 business days
Manitoba: 2–3 business days
Alberta: 3–4 business days
Saskatchewan: 3–4 business days
British Columbia: 3–4 business days
Atlantic Canada: 3–4 business days

Note: Shipping times for non-DJI products may vary.

All electronics are packaged securely in anti-static bags and durable boxes with proper protective materials. Most orders are shipped 1–2 business days after payment confirmation.

Standard insurance (up to $100) is included via the courier. If you’d like to purchase additional insurance, please contact us before shipping.

Express Shipping Options

Need your order faster? We offer a variety of express delivery options including:

Next-day delivery
2-day delivery
Weekend and same-day courier services

For a quote and availability, please contact us with your order details and preferred delivery timeframe.

In-Store Pickup (Toronto Area)

Prefer to pick up your order in person? You’re welcome to visit our location:

Volatus Drones / DJI Experience Store
6221 Highway 7, Unit #5
Vaughan, Ontario, Canada
L4H 0K8

Please contact us in advance to confirm your order is ready. Be sure to bring your order confirmation email and valid photo ID when picking up.

Shipping to the United States

We ship to the U.S. via Canada Post, Purolator, FedEx, or USPS using expedited service. Please note:

Delivery times vary by region.
Import duties or taxes may apply, and are the responsibility of the recipient.

All electronic items are securely packaged in anti-static bags with appropriate protective materials.

International Shipping

We proudly ship worldwide. Please be aware:

All orders ship from Canada.
Customs duties, VAT, taxes, and import fees are the responsibility of the buyer and are not included in your final checkout total.
Shipping timelines may vary depending on your location.

For shipping quotes or questions about international delivery, please contact us directly.

Questions?

For any shipping inquiries or custom delivery arrangements, please contact our support team - we’re happy to help.