DJI Care Enterprise
In order to provide our users with a more comprehensive service solution, DJI has added support products for DJI Care Enterprise services, as follows:
DJI Care Enterprise(Zenmuse L2)
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Product Name
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Basic
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Basic (2-Year Plan)
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Plus
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Service Period
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Validity Period: 1 year
Renew Basic Plan up to twice
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Validity Period: 2 years
Renew Basic Plan once
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Validity Period: 1 year
Renew Plus Plan up to twice
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Covered Area
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the U.S., Canada, the UK, EU countries, Switzerland, Norway, Liechtenstein, Iceland, Serbia, Monaco, Australia, Japan, South Korea, and Mainland China.
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Service Content
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Water Damage Coverage; Free Two-Way Shipping
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• 2 low-Cost Replacements
• DJI Care Express
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• 4 low-Cost Replacements
• DJI Care Express
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• Unlimited free repair services within the coverage amount
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Purchasing and Binding
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First activation and binding: DJI Care Enterprise (Basic/Basic 2-Year Plan/Plus) can be purchased if the product meets one of the following criteria:
• Brand new and un-activate
• Activated less than 72 hours (96 hours for Japan)
• Less than 72 hours have passed after the DJI Enterprise device was repaired by an official DJI Service Center
Renew DJI Care Enterprise Basic/Plus can be purchased when the product meets all of the following criteria:
• DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) or DJI Care Enterprise Plus is purchased and the total purchased and bound service duration does not exceed 2 years
• DJI Care Enterprise purchased has not yet expired or expired within 15 days
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Specifications
General
Product Name
Dimensions
Weight
Power
- 28 W (typical)
- 58 W (max.)
IP Rating
Supported Aircraft
- Matrice 300 RTK (requires DJI RC Plus)
- Matrice 350 RTK
Storage Temperature
General Operating Temperature
System Performance
Detection Range
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450m @50% reflectivity, 0 klx
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250m @10% reflectivity, 100 klx
Typical data. Measured using a flat subject with a size larger than the laser beam diameter, perpendicular angle of incidence, and an atmospheric visibility of 23 km. In low-light environments, the laser beams can achieve the optimal detection range. If a laser beam hits more than one subject, the total laser transmitter power is split, and the achievable range is reduced. The maximum detection range is 500 m.
Point Cloud Rate
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Single return: max. 240,000 pts/s
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Multiple returns: max. 1,200,000 pts/s
System Accuracy
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Horizontal: 5 cm @ 150 m
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Vertical: 4 cm @ 150 m
Measured under the following conditions in a DJI laboratory environment: Zenmuse L2 mounted on a Matrice 350 RTK and powered up. Using DJI Pilot 2’s Area Route to plan the flight route (with Calibrate IMU enabled). Using repetitive scanning with the RTK in the FIX status. The relative altitude was set to 150 m, flight speed to 15 m/s, gimbal pitch to -90°, and each straight segment of the flight route was less than 1500 m. The field contained objects with obvious angular features, and used exposed hard ground check points that conformed to the diffuse reflection model. DJI Terra was used for post-processing with Optimize Point Cloud Accuracy enabled. Under the same conditions with Optimize Point Cloud Accuracy not enabled, the vertical accuracy is 4 cm and the horizontal accuracy is 8 cm.
Real-Time Point Cloud Coloring Coding
LiDAR
Ranging Accuracy (RMS 1σ)
Maximum Returns Supported
Scanning Modes
FOV
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Repetitive scanning pattern: Horizontal 70°, Vertical 3° \
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Non-repetitive scanning pattern: Horizontal 70°, Vertical 75°
Minimum Detection Range
Laser Beam Divergence
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Horizontal 0.2 mrad, Vertical 0.6 mrad
Measured at full width at half maximum (FWHM) conditions. 0.6 mrad signifies that for every 100m increase in distance, the diameter of the laser beam expands by 6 cm.
Laser Wavelength
Laser Spot Size
Laser Pulse Emission Frequency
Laser Safety
Accessible Emission Limit (AEL)
Reference Aperture
Max Laser Pulse Emission Power Within 5 Nanoseconds
Inertial Navigation System
IMU Update Frequency
Accelerometer Range
Angular Velocity Meter Range
Yaw Accuracy (RMS 1σ)
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Real-time: 0.2°, Post-processing: 0.05°
Measured under the following conditions in a DJI laboratory environment: Zenmuse L2 mounted on a Matrice 350 RTK and powered up. Using DJI Pilot 2’s Area Route to plan the flight route (with Calibrate IMU enabled). RTK in the FIX status. The relative altitude was set to 150 m, flight speed to 15 m/s, gimbal pitch to -90°, and each straight segment of the flight route was less than 1500 m.
Pitch/Roll Accuracy (RMS 1σ)
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Real-time: 0.05°, Post-processing: 0.025°
Measured under the following conditions in a DJI laboratory environment: Zenmuse L2 mounted on a Matrice 350 RTK and powered up. Using DJI Pilot 2’s Area Route to plan the flight route (with Calibrate IMU enabled). RTK in the FIX status. The relative altitude was set to 150 m, flight speed to 15 m/s, gimbal pitch to -90°, and each straight segment of the flight route was less than 1500 m.
Horizontal Positioning Accuracy
Vertical Positioning Accuracy
RGB Mapping Camera
Sensor
Lens
Shutter Speed
Shutter Count
Photo Size
Still Photography Modes
Video Codec and Resolution
ISO
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Video: 100-6400
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Photo: 100-6400
Video Bitrate
Supported File System
Photo Format
Video Format
Gimbal
Stabilization System
Angular Vibration Range
Mounting
Mechanical Range
Controllable Range
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Tilt: -120° to +30°
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Pan: ±90°
Operation Mode
Data Storage
Raw Data Storage
Point Cloud Data Storage
Supported microSD Cards
Recommended microSD Cards
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Lexar 1066x 64GB U3 A2 V30 microSDXC
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Lexar 1066x 128GB U3 A2 V30 microSDXC
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Kingston Canvas Go! Plus 128GB U3 A2 V30 microSDXC
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Lexar 1066x 256GB U3 A2 V30 microSDXC
Post-Processing
Supported Software
Data Format