Description
DJI Care Refresh 2-Year Plan (DJI Avata 2)
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.
Replacement for Peace of Mind
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs.
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.
Official Warranty, Guaranteed Quality
During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.
Factory Maintenance (for select products)
DJI service centers offer factory maintenance covering inspections and upgrades, cleaning, and easily-worn-part replacement to keep your aircraft in excellent condition.
Exclusive Technical Service
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Free Shipping
DJI will cover shipping costs both ways any time a product is sent back for replacement service.
Two Options for Full Protection
| DJI Care Refresh | 1-Year Plan | 2-Year Plan |
|---|---|---|
| Service Period | 1 year | 2 years |
| Number of Replacements | 2 (including 1 for Flyaway Coverage) | 4 (including 2 for Flyaway Coverage) |
| Official Warranty | 1 year | 2 years |
| Renewal | Supported | Supported |
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
OUR PARTNER BRANDS
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FAQs
Yes, we provide FREE shipping across Canada for orders over $199. Orders under $199 have a flat rate of $25.
Repair service is eligible for free shipping if order value is over $300.
Delivery times depend on your location and the selected shipping method. Estimated delivery times and shipping options are provided at checkout.
If there are any manufacturing defects with your purchase, you may return the product within a specified period, provided it is unused and in its original packaging. We do not provide any returns on repairs parts.
As an authorized distributor, our products typically come with a manufacturer's warranty that covers manufacturing defects for a specified period. The exact duration and terms may vary by product. Please refer to the product details for more information.
Our customer support team is available to assist you with any technical issues or service needs. You can simply reach out to us, and we'll guide you through troubleshooting steps or arrange for service if necessary.
Yes, we recommend reviewing the safety instructions provided with your product. Additionally, ensure compliance with local regulations and best practices to ensure safe and proper use.
Yes, we offer pre-orders for select upcoming products. Pre-order availability, estimated release dates, and any exclusive offers are listed on the respective product pages.
We offer special pricing and support for business customers or bulk orders. Please contact our sales team for customized quotes and additional information.
If you still have any questions, you can contact us below and we will get back to you as soon as possible.