Description
DJI Care Refresh 2-Year Plan (DJI RSC 2)
*PLEASE NOTE: THIS PRODUCT HAS BEEN DISCONTINUED*
DJI Care Refresh (2-Year Plan)
For a small additional charge, DJI Care Refresh (2-Year Plan) provides 3 replacement units within 2 year, covering accidental damage. Other exclusive services include International Warranty Service, VIP phone service, free two-way shipping, and more. Click here to see the FAQ.
Services include the following:
First Replacement Fee: $39 (USD)
2nd Replancement Fee: $45 (USD)
3rd Replacement Fee: $59 (USD)
3 Fast Replacements
DJI Care Refresh offers 3 replacements in two years. You can have your product replaced for a small additional cost if an accident occurs. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.
Comprehensive Coverage
Accidental damage is covered by the replacement service, including collisions, water damage. The original warranty is extended up to 2 years from the date of purchase.
Global Service and Support
With an exclusive International Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI authorized repair center across the globe after confirming the product eligibility. *
* The International Warranty Service is only available for DJI products purchased from official DJI stores or DJI authorized resellers. Proof of purchase is required to use the International Warranty Service. Diagnosis standards and replacement fees are subject to the policies of local repair centers. Learn More
Please Note:
1. DJI Care Refresh only supports products purchased from official or authorized channels. You can use the International Warranty Service at any DJI authorized repair center across the globe after providing the proof of purchase and confirming the product eligibility.
• Diagnosis standards and replacement fees are subject to the policies of local repair centers. For more details, please contact the Call Center in your local area.
2. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.
3. Currently, DJI Care Refresh (2-Year Plan) can only be purchased with the product on the DJI Online Store. It cannot currently be purchased separately.
DJI
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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FAQs
Yes, we provide FREE shipping across Canada for orders over $199. Orders under $199 have a flat rate of $25.
Repair service is eligible for free shipping if order value is over $300.
Delivery times depend on your location and the selected shipping method. Estimated delivery times and shipping options are provided at checkout.
If there are any manufacturing defects with your purchase, you may return the product within a specified period, provided it is unused and in its original packaging. We do not provide any returns on repairs parts.
As an authorized distributor, our products typically come with a manufacturer's warranty that covers manufacturing defects for a specified period. The exact duration and terms may vary by product. Please refer to the product details for more information.
Our customer support team is available to assist you with any technical issues or service needs. You can simply reach out to us, and we'll guide you through troubleshooting steps or arrange for service if necessary.
Yes, we recommend reviewing the safety instructions provided with your product. Additionally, ensure compliance with local regulations and best practices to ensure safe and proper use.
Yes, we offer pre-orders for select upcoming products. Pre-order availability, estimated release dates, and any exclusive offers are listed on the respective product pages.
We offer special pricing and support for business customers or bulk orders. Please contact our sales team for customized quotes and additional information.
If you still have any questions, you can contact us below and we will get back to you as soon as possible.