Description
Overview
Provides two replacement units for a small additional charge in one year and covers a wide variety of accidents, giving you greater peace of mind.
Please Note:
If you are purchasing DJI Care Refresh separately for a previously purchased DJI product, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email.
DJI Care Refresh and the corresponding product must be purchased from the same country or region. DJI Care Refresh only supports products purchased from official or authorized channels, and its benefits are only eligible in the region where it was purchased.
Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
OUR PARTNER BRANDS
We are honored to have been awarded Sourcewell and Canoe contracts, enhancing procurement efficiency for government, education, and non-profit agencies across North America - View Details
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FAQs
Yes, we provide FREE shipping across Canada for orders over $199. Orders under $199 have a flat rate of $25.
Repair service is eligible for free shipping if order value is over $300.
Delivery times depend on your location and the selected shipping method. Estimated delivery times and shipping options are provided at checkout.
If there are any manufacturing defects with your purchase, you may return the product within a specified period, provided it is unused and in its original packaging. We do not provide any returns on repairs parts.
As an authorized distributor, our products typically come with a manufacturer's warranty that covers manufacturing defects for a specified period. The exact duration and terms may vary by product. Please refer to the product details for more information.
Our customer support team is available to assist you with any technical issues or service needs. You can simply reach out to us, and we'll guide you through troubleshooting steps or arrange for service if necessary.
Yes, we recommend reviewing the safety instructions provided with your product. Additionally, ensure compliance with local regulations and best practices to ensure safe and proper use.
Yes, we offer pre-orders for select upcoming products. Pre-order availability, estimated release dates, and any exclusive offers are listed on the respective product pages.
We offer special pricing and support for business customers or bulk orders. Please contact our sales team for customized quotes and additional information.
If you still have any questions, you can contact us below and we will get back to you as soon as possible.