Description
DJI Care Refresh (DJI Osmo 360)
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.
FEATURES:
- Replacement for Peace of Mind: For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
- DJI Care Express: DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster. DJI will cover shipping costs both ways any time a product is sent back for replacement service.
- Global Service and Support: The exclusive International Warranty Service allows you to have access to replacement or repair service at any DJI authorized repair center across the globe.
- Official Warranty, Guaranteed Quality: During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.
- Exclusive Technical Service: DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
OUR PARTNER BRANDS
We are honored to have been awarded Sourcewell and Canoe contracts, enhancing procurement efficiency for government, education, and non-profit agencies across North America - View Details
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FAQs
Yes, we provide FREE shipping across Canada for orders over $199. Orders under $199 have a flat rate of $25.
Repair service is eligible for free shipping if order value is over $300.
Delivery times depend on your location and the selected shipping method. Estimated delivery times and shipping options are provided at checkout.
If there are any manufacturing defects with your purchase, you may return the product within a specified period, provided it is unused and in its original packaging. We do not provide any returns on repairs parts.
As an authorized distributor, our products typically come with a manufacturer's warranty that covers manufacturing defects for a specified period. The exact duration and terms may vary by product. Please refer to the product details for more information.
Our customer support team is available to assist you with any technical issues or service needs. You can simply reach out to us, and we'll guide you through troubleshooting steps or arrange for service if necessary.
Yes, we recommend reviewing the safety instructions provided with your product. Additionally, ensure compliance with local regulations and best practices to ensure safe and proper use.
Yes, we offer pre-orders for select upcoming products. Pre-order availability, estimated release dates, and any exclusive offers are listed on the respective product pages.
We offer special pricing and support for business customers or bulk orders. Please contact our sales team for customized quotes and additional information.
If you still have any questions, you can contact us below and we will get back to you as soon as possible.