Description
Rent the DJI Zenmuse L1 for your operations. Please contact us for a quote on rentals longer than 7 days.
DJI Zenmuse L2
DJI Care Enterprise
In order to provide our users with a more comprehensive service solution, DJI has added support products for DJI Care Enterprise services, as follows:
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DJI Care Enterprise（Zenmuse L2） |
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Product Name |
Basic |
Basic (2-Year Plan) |
Plus |
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Service Period |
Validity Period: 1 year Renew Basic Plan up to twice |
Validity Period: 2 years Renew Basic Plan once |
Validity Period: 1 year Renew Plus Plan up to twice |
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Covered Area |
the U.S., Canada, the UK, EU countries, Switzerland, Norway, Liechtenstein, Iceland, Serbia, Monaco, Australia, Japan, South Korea, and Mainland China. |
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Service Content |
Water Damage Coverage; Free Two-Way Shipping |
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• 2 low-Cost Replacements • DJI Care Express |
• 4 low-Cost Replacements • DJI Care Express |
• Unlimited free repair services within the coverage amount |
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Purchasing and Binding
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First activation and binding: DJI Care Enterprise (Basic/Basic 2-Year Plan/Plus) can be purchased if the product meets one of the following criteria: • Brand new and un-activate • Activated less than 72 hours (96 hours for Japan) • Less than 72 hours have passed after the DJI Enterprise device was repaired by an official DJI Service Center
Renew DJI Care Enterprise Basic/Plus can be purchased when the product meets all of the following criteria: • DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) or DJI Care Enterprise Plus is purchased and the total purchased and bound service duration does not exceed 2 years • DJI Care Enterprise purchased has not yet expired or expired within 15 days |
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Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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FAQs
Yes, we provide FREE shipping across Canada for orders over $199. Orders under $199 have a flat rate of $25.
Repair service is eligible for free shipping if order value is over $300.
Delivery times depend on your location and the selected shipping method. Estimated delivery times and shipping options are provided at checkout.
If there are any manufacturing defects with your purchase, you may return the product within a specified period, provided it is unused and in its original packaging. We do not provide any returns on repairs parts.
As an authorized distributor, our products typically come with a manufacturer's warranty that covers manufacturing defects for a specified period. The exact duration and terms may vary by product. Please refer to the product details for more information.
Our customer support team is available to assist you with any technical issues or service needs. You can simply reach out to us, and we'll guide you through troubleshooting steps or arrange for service if necessary.
Yes, we recommend reviewing the safety instructions provided with your product. Additionally, ensure compliance with local regulations and best practices to ensure safe and proper use.
Yes, we offer pre-orders for select upcoming products. Pre-order availability, estimated release dates, and any exclusive offers are listed on the respective product pages.
We offer special pricing and support for business customers or bulk orders. Please contact our sales team for customized quotes and additional information.
If you still have any questions, you can contact us below and we will get back to you as soon as possible.